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Help & Support

Need help with your account or have feedback about a mock interview? Send us a message and we will get back to you shortly.

Immediate Guidance

Before sending a message, please check the FAQ section on our homepage. Answers about mic/camera permissions, report cards, and quiz structures are resolved there.

Typical Response Times

Our support team reviews inquiries daily. We aim to respond within 12 to 24 hours. Premium subscribers receive priority routing.

Integrity Notifications

If your account was flagged for a potential session integrity warning, please specify your session ID and detail the context so we can manually review the video log.

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